Archive for April, 2011

IT Sales: Move them From Free to Fee

When you are in the process of your initial IT sales consultation, it is likely that you will be asked to take a look at something while you are there, For example, they may say, “We’ve been having a problem with this router. Could you just take a look at it please?”

Don’t Risk Doing More Harm

What should you do? If it only takes a few minutes, what’s the harm, right? Well, if you get started and you can’t fix it five minutes, you’ll get yourself in hot water. They’re not even a paying client here and you are taking the risk of not being able to fix it quickly or doing further damage–neither of which will help you with IT sales.

Back Away from the computer

Be extremely cautious about sitting down at PCs or touching configurations with servers or laptops or PDAs or anything that could end up getting you in quicksand before there is a signed agreement for an IT audit. The key is to gain IT sales, not do free work.

Even when you’re out doing the technology assessment, you need to be extremely careful to make sure that you’re doing exploratory work that’s very low-risk. You don’t want to end up breaking something. You don’t need a future client or prospect point the finger at you and saying, “Look, you broke it.”

The Bottom Line about IT Sales

So, rather than “take a look”, you need to close the deal. You need to move them from free to fee.

3 Ways To Protect Your Customers

Customer security is one of the prime considerations of any retail outlet today. Whilst implementing key marketing strategies in order to promote products and increase sales, retail managers also need to be thinking about how safe their customers feel in-store and ways they can improve the attractiveness of their space for shoppers.

Lighting

Good lighting is a key aspect of the customer experience. Stores require lighting that allows customers to see what they are doing and to ensure that no area of the shop is dimly lit or dark, as this is where thefts or attacks could occur. This is particularly important in fitting room areas and in toilet and baby-change facilities where customers are out of the general flow of the shop and there is a reduced staff presence.

CCTV systems

Customers are comforted by the presence of CCTV systems in retail stores. They know that these systems are designed to prevent crime and automatically feel safer in an environment where cameras provide a deterrent to would-be criminals. A CCTV system also often means at least one member of staff dedicated to security and this also makes customers feel more at ease.

Space

The retail environment is one that’s constantly under threat from petty crime – from shoplifting items to pick-pocketing customers. This type of crime is easier to commit in small, crowded shops, where people are more tightly packed into a space and it is difficult for staff, security cameras or general shoppers to see what is going on. It’s easy for people to put goods in their bags without paying for them or to steal a handbag and be out of the shop before anyone’s realised. A key way to defeat this type of crime is by arranging your goods so that there’s more space in the store. This makes it immediately more obvious if someone is acting suspiciously, and customers are more likely to be aware if someone is too close to them or demonstrating threatening behaviour.

There are various other ways that you can make your customers feel safe, but lighting, space and visible CCTV security go a long way to reassuring customers that they are shopping in a safe environment. The safer and more confident your customers feel, the more likely they are to spend money in your store.

Buy Fantastic Novelty Chairs

Novelty chairs are stylish chairs which are based on modern designs and patterns. These chairs remain available in market in many attractive shapes and colors. The various kinds of novelty chairs which one can find in market are scoop chair, cup chair, round chair, neptune chair, phantom chair, soft folding chair, dome chair, mercury chair, cube chair. Novelty chairs can be found in market in great variety to suit every taste.

You can purchase novelty chairs for your home or office. Novelty chair can add novelty to environment of your home or office. Novelty chairs are most suitable for coffee houses, hotels, restaurants, bar clubs. These chairs provide refined looks to all these places. Novelty chairs are places in cafes, restaurants, hotels and bars to make these places appealing to customers. Kids also like novelty chairs. These chairs can also be placed in the kid’s room.

You can look for refined or outlandish novelty on Styleourhome. The types of novelty chairs which are available on www.styleourhome.com are Abbraccio chair, Barcelona two seated chair, Corbusier chaise lounge chair, Barcelona three seated chair. You can take novelty chairs to your home or office.